All services provided on our store and at the address Yenidoğan Mah. Ergene Sk. No:25 A/4 Sancaktepe/Istanbul belong to and are operated by the company FATMA ZEHRA ECEVİT.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is gathered and how it is protected.
By filling out various forms and surveys on our store, members may provide some personal information about themselves (such as name-surname, company details, telephone, address, or email addresses) as required by the nature of the business.
Our company may occasionally send information about campaigns, new products, or promotional offers to its customers and members. Members can select whether to receive such information during registration, and they can later change their preferences from the account settings or via the link included in the notification message.
Personal information transmitted electronically by our members during the approval process through our store will not be disclosed to third parties, except within the purposes and scope specified by the "Membership Agreement" we have concluded with our members.
For the purpose of identifying system-related problems and resolving possible issues or disputes related to the service provided, our company records and uses members’ IP addresses. IP addresses may also be used to identify users generally and to collect broad demographic information.
Our company may use the information requested for direct marketing purposes either itself or through its business partners, beyond the purposes and scope defined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information provided by the user or related to transactions carried out through the store may be used by our company and its business partners for various statistical evaluations, database creation, and market research without disclosing the identity of the members.
Our company undertakes to keep confidential information strictly private and confidential, to consider it as a duty of confidentiality, and to take all necessary measures and exercise due care to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.
The security of credit card holders shopping from our online stores is prioritized by our company. Credit card information is never stored on our system.
When you start the transaction, you will notice a key or lock icon at the bottom of your browser window, indicating that you are on a secure page. All your information is encrypted and protected. This information is only used during the sales process according to your instructions. Credit card information used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank independently of our websites. If the card’s validity is approved, the shopping process continues. Since no information about the card can be viewed or saved by us, third parties are prevented from accessing this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed online via credit card is checked by our company against Credit Card Fraud. Therefore, for first-time shoppers, financial and address/phone confirmation must be completed before order processing. If necessary, the customer or the relevant bank may be contacted for verification.
All information you provide during membership is accessible only by you, and you can only change it yourself. If you securely protect your login information, it is not possible for others to access or modify your information. For this purpose, during membership transactions, 128-bit SSL security standards are used, an international unbreakable encryption standard.
Nowadays, online shopping sites that have customer service, clear addresses, and telephone information are preferred more. You can get detailed information on any topic you are curious about and verify the reliability of the online store.
Note: We recommend paying attention to whether the online shopping site provides full address and telephone details. Before shopping, note the full contact details of the store. If you are uncertain, confirm by calling before shopping. All information about our company is clearly provided on all our online shopping sites.
The identity and credit card information you send to us via mail-order will be stored under the confidentiality principle. This information is kept for 60 days against possible objections from the bank regarding credit card payments and is then destroyed. Since you can naturally object to your bank for any unauthorized charges beyond the approved mail-order amount, it does not pose any risk.
Our store may provide links to other websites. Our company is not responsible for the privacy practices and contents of those websites accessed through these links. The Privacy Policy principles contained herein apply only to our store and do not cover third-party websites.
In the limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":
Compliance with obligations imposed by laws, statutory decrees, regulations, etc., issued by competent legal authorities;
Fulfillment and implementation of the requirements of the Membership Agreement and other agreements;
A properly conducted investigation or inquiry by a competent administrative or judicial authority requiring information about users;
Situations where information disclosure is necessary to protect the rights or safety of users.
Please never write your credit card number or passwords in emails you send to our Customer Service regarding any orders. Information contained in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted via emails.
Our company may obtain information about users visiting our store and their website usage via a technical communication file (Cookie). Cookies are small text files that a website sends to a user’s browser and are stored in the main memory.
Cookies make internet use easier by saving site preferences and status information. Cookies are used to gather statistical information such as the number of people visiting the site, the purpose of visits, the number of visits, and the duration of visits. They are not designed to retrieve personal information from your main memory or email.
Most browsers are initially set to accept cookies; however, users can change their settings to refuse cookies or to alert when cookies are sent.
Our company may change the provisions of this "Privacy Policy" at any time by publishing on the site, sending an email to users, or posting a notification. Changes will be effective from the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an email to [email protected].
You can also contact us via:
Company Name: FAHZA
Address: Yenidoğan Mah. Ergene Sk. No: 25 A/4 Sancaktepe/İstanbul
Email: [email protected]
Phone: +90 542 539 50 19
Fax: —